Air India Flight AI171: A Tragic Reminder of the Importance of Aviation Safety
About the Organizations Mentioned
Air India
Air India is India’s flagship full-service airline, originally founded by JRD Tata in 1932, making it a pioneering force in Indian aviation[2]. It operates an extensive global network as a member of the Star Alliance and runs a wholly owned low-cost subsidiary, Air India Express, serving domestic and nearby international routes[2][3]. After nearly seven decades as a government-owned entity, Air India was fully privatized and returned to the Tata Group in January 2022, marking a significant turning point in its corporate journey[2]. Currently, Air India is undergoing a comprehensive five-year transformation program named Vihaan.AI, initiated by the Tata Group to restructure and modernize the airline[1][2][3]. This ambitious plan focuses on expanding its fleet and international network, enhancing customer experience, improving operational reliability, and leveraging technology and sustainability innovations. A landmark achievement under this transformation is Air India placing the world’s largest single aircraft order—470 planes from Airbus and Boeing, valued at $70 billion, signaling a massive fleet expansion and modernization drive[1][2][3]. Under the leadership of CEO Campbell Wilson, who brought extensive experience from Singapore Airlines, Air India is also integrating its subsidiaries Air India Express and Vistara to streamline operations and build a unified airline group[3]. The airline has been recognized for significant improvements, earning the “Most Improved Airline” award at the 2024 APEX Global Expo, reflecting enhanced cabin interiors, digital innovations like an award-winning app, and upgraded service quality[4]. On the cargo front, Air India is consolidating operations to create a dedicated cargo entity, aiming to increase freight volumes to 2.5 million tonnes by 2027, supported by advanced software for cargo and revenue management[1]. Despite a challenging safety history with several past accidents, Air India is now positioned as a resurgent global carrier combining Indian heritage with modern technology and business practices, making it a key player in the competitive aviation industr