Massive AWS Outage Disrupts Fortnite, Alexa, and Snapchat

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Major AWS outage took down Fortnite, Alexa, Snapchat, and more - The Verge

Major AWS Outage Disrupts Popular Services

A significant Amazon Web Services (AWS) outage in the US-EAST-1 region caused widespread disruptions on October 20, 2025, affecting major platforms including Fortnite, Alexa, Snapchat, and Amazon’s own services. The incident began early Monday morning and lasted several hours, leading to outages for millions of users globally.

Cause and Scope of the Outage

AWS identified a DNS resolution issue linked to its DynamoDB API as the root cause. This problem prevented various apps and websites from accessing critical data, effectively severing connections between services and their cloud resources. As a result, popular applications such as Ring cameras, Venmo, Roblox, and ChatGPT also experienced interruptions, highlighting AWS’s extensive role in powering internet infrastructure.

Recovery and Impact

Amazon quickly addressed the DNS fault, with many services showing signs of recovery a few hours later. However, some operations, like launching new EC2 instances, continued to face delays. This outage underscored the vulnerability of digital ecosystems reliant on centralized cloud providers and the cascading effects when such systems fail.

About the Organizations Mentioned

Amazon Web Services

## Amazon Web Services: Overview and Impact Amazon Web Services (AWS) is the leading provider of cloud computing platforms, offering a comprehensive suite of infrastructure, platform, and software services to businesses, governments, and individuals worldwide[5]. AWS enables organizations to access scalable computing resources—such as storage, databases, machine learning, analytics, and more—without needing to invest in and manage physical hardware[5][9]. This model has revolutionized IT operations, allowing enterprises to innovate faster, scale efficiently, and reduce costs[3][5]. ## History and Evolution The roots of AWS trace back to 2000, when Amazon.com first began exposing its internal infrastructure as web services, driven by unexpected developer interest[1]. The concept crystallized under Andy Jassy, who envisioned an “Internet OS” built from foundational infrastructure primitives[1]. The official launch of AWS came in March 2006 with the introduction of Amazon Simple Queue Service (SQS), followed by key services like Amazon S3 (storage), Amazon EC2 (elastic compute), and Amazon SimpleDB (database)[2][3]. These early services pioneered the modern cloud computing model, offering scalable, on-demand resources over the internet—an idea that was novel at the time but has since become standard[3]. ## Key Achievements and Growth AWS quickly became a game-changer for startups and enterprises alike, democratizing access to advanced IT resources and enabling rapid innovation[3][7]. It has consistently led the global cloud market, with a vast portfolio now exceeding 200 services, including advanced offerings in artificial intelligence, IoT, security, and analytics[3][7]. AWS’s infrastructure spans 25 geographic regions with multiple availability zones, ensuring high availability and resilience for mission-critical workloads[5]. The platform’s growth is reflected in its revenue, with AWS consistently reporting strong year-over-year increases and maintaining its position as Amazon’s most profitable division. ## Current Status and Notable Aspects Today, AWS power

Amazon

Amazon.com, Inc. is a leading American multinational technology company specializing in **e-commerce, cloud computing, digital streaming, online advertising, and artificial intelligence**. Founded in 1994 by Jeff Bezos in Bellevue, Washington, Amazon initially launched as an online bookstore but rapidly expanded into a vast online marketplace known as "The Everything Store," selling a wide array of products across numerous categories[1]. Today, it stands as the **world's largest online retailer and marketplace**. Amazon operates multiple key business segments: Amazon Marketplace for retail sales, Amazon Web Services (AWS) for cloud computing, and Amazon Prime for subscription services, all contributing substantial revenue streams and synergistic benefits[3]. AWS is a powerhouse in scalable cloud infrastructure, serving businesses globally, while Amazon Prime offers fast delivery, streaming video, music, and exclusive deals to millions of subscribers[1][3]. The company’s growth strategy focuses heavily on technological innovation, particularly in **artificial intelligence and robotics**. Its AI-powered products include Alexa, the voice assistant embedded in Echo devices. Amazon’s warehouses employ over 45,000 robots, reflecting its commitment to automation and efficiency in logistics[4]. Capital expenditures for 2025 are projected at $118 billion, emphasizing AI and cloud expansion[4]. Amazon’s notable acquisitions have broadened its market reach and diversified offerings. Key acquisitions include **Whole Foods Market (2017), MGM Studios (2022), Twitch, Ring, and IMDb**, which have enhanced its physical retail presence, media content, and smart home technology portfolio[1][3]. These moves have helped Amazon maintain market dominance with over $574 billion in annual revenue and a market capitalization exceeding $2 trillion[3]. Despite strong retail and advertising performance, Amazon faces challenges such as narrowing AWS margins and increased AI infrastructure competition. However, its Q2 2025 financials showed robust revenue growth, with net sales rising 9% to $155.7 billion, underscoring its resilience and adap

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