Amazon Pharmacy is **Amazon’s digital and logistics‑driven pharmacy business**, offering prescription medications via home delivery, in‑clinic kiosks, and increasingly same‑day fulfillment in major U.S. cities.[2][3] It sits at the intersection of e‑commerce, healthcare, and automation, and is a key pillar of Amazon’s push into health services.
The business traces its roots to Amazon’s **2018 acquisition of online pharmacy PillPack**, which provided mail‑order pharmacy expertise and licenses.[4] Amazon formally **launched Amazon Pharmacy in 2020** as an online platform where customers can manage prescriptions, compare prices, and get medications shipped to their door.[2] Users can transfer existing prescriptions or have providers e‑prescribe directly to Amazon; licensed pharmacists review orders before fulfillment.[6]
A core differentiator is Amazon’s use of its **logistics network and automation**. Amazon Pharmacy operates highly automated fulfillment centers with robotic arms and pharmacy technicians to process recurring prescriptions efficiently and ship quickly to surrounding metro areas.[1][3] In 2025, Amazon announced an aggressive expansion of **same‑day prescription delivery**, embedding smaller “modular” pharmacies inside same‑day delivery sites and targeting nearly half of the U.S. population by 2025.[1][3]
Amazon has layered on **pricing and subscription innovations**, including RxPass, a $5‑per‑month program covering dozens of common generics, and Prime prescription savings that can offer steep discounts on generics and some brand‑name medications.[3] The company also highlights 24/7 pharmacist access and the use of AI to streamline operations and customer support.[3]
A notable recent move is the rollout of **Amazon Pharmacy kiosks**—prescription vending machines embedded at Amazon’s One Medical clinics.[2][4] After an appointment, patients can scan a QR code in the Amazon app and pick up common medications “within minutes,” with virtual