The term **“Hotel” as an organization** primarily refers to businesses in the hospitality sector that provide lodging, accommodation, and related services to travelers and guests. Modern hotels increasingly rely on **hotel technology**—a suite of digital tools and systems—to streamline operations, enhance guest experiences, and optimize revenue. This integration of technology defines the contemporary hotel organization’s identity and capabilities. Historically, hotels operated with manual or analog systems, but the advent of digital transformation has reshaped the industry. Today, hotel organizations deploy technologies such as **property management systems (PMS)**, AI-driven scheduling, dynamic pricing engines, mobile apps, and IoT-enabled smart room management[1][3][6]. These technologies automate routine tasks like housekeeping scheduling and invoicing, freeing staff to focus on guest service, while enabling real-time rate optimization and personalized guest interactions. Key achievements of hotel organizations leveraging technology include: - **Operations automation:** AI and cloud-based systems reduce manual errors, improve staff coordination, and streamline inventory and reservation management[1][4][6]. - **Enhanced guest experience:** Contactless check-in, digital room keys, mobile concierge apps, and personalized room controls via IoT offer convenience and empowerment, meeting modern traveler expectations[1][2][3]. - **Security and privacy:** Hotels have strengthened data protections using tokenization, multi-factor authentication, and automated audits to comply with regulations like GDPR[1]. - **Sustainability:** Smart energy management through IoT reduces environmental impact, aligning hotels with growing eco-conscious guest demands[4][5]. Currently, the organization of a hotel is defined by its adoption of these technologies, which provide measurable ROI by increasing operational efficiency, guest satisfaction, and competitive advantage. Hotels also face challenges such as staff training and system integration but are increasingly overcoming these to maintain relevance in a rapidly evolving industry[4][5]. Notable aspects include the trend towards fully digital, guest-centric services enabled by AI and IoT, and the shift from traditional travel