Cyberattack Disrupts Air Travel in Europe
Introduction
A cyberattack targeting check-in and boarding systems has caused chaos at several major European airports. On Friday night, the attack hit a service provider affecting airports like Brussels and Berlin's Brandenburg. The disruption has caused delays and cancellations, leaving travelers frustrated and stranded.
Details of the Attack
The attack has been identified as a ransomware attack, which asks for payment in exchange for restoring access to the affected systems. The service provider, SITA, has confirmed that they were the target of the attack and are working to resolve the issue. So far, airports in Germany, Italy, and France have also reported issues with their check-in and boarding systems.
Impact on Air Travel
The disruption has caused major disruptions for air travel in Europe. Passengers have reported long lines and confusion at airports, with some even missing their flights. The attack has also affected airlines, with some having to manually process check-ins and issue boarding passes. This has resulted in longer wait times and delays for travelers.
Conclusion
The cyberattack on the check-in and boarding systems at major European airports highlights the vulnerability of our interconnected world. It serves as a reminder for the need to constantly review and strengthen cybersecurity measures. Hopefully, the affected airports and airlines can quickly resolve the issue and resume normal operations for the sake of travelers and the aviation industry
About the Organizations Mentioned
SITA
SITA (Société Internationale de Télécommunications Aéronautiques) is a leading global IT and telecommunications provider dedicated exclusively to the air transport industry. Founded in 1949 by 11 airlines, including European carriers and Trans World Airlines (TWA), SITA was established as a cooperative to facilitate communications between airports and airlines. It has since evolved into a society owned by over 400 members, including airlines, airports, and other stakeholders, operating in more than 200 countries and territories with around 4,500 employees worldwide[2][4]. SITA specializes in delivering integrated IT and communication solutions that cover a wide range of aviation needs such as aircraft operations, airport and passenger processing, baggage and cargo handling, flight operations, and border management. Its global network connects over 18,000 aircraft and supports more than 1,000 airports and 2,500 customers, including governments, aerospace companies, and freight organizations[1][2][7]. The company’s services enable safer, more efficient, and seamless travel by enhancing communication, operational efficiency, and security across the aviation ecosystem. Key achievements include building the world’s largest data network for aviation, contributing to the early development of the internet, and pioneering innovations that simplify and secure travel worldwide. In recent years, SITA has expanded its capabilities through acquisitions such as Materna IPS and ASISTIM, enhancing passenger processing and airline operations control. It also launched SmartSea to extend its travel technology expertise to cruise and rail industries[6]. SITA is recognized for its commitment to sustainability, aligning its operations with the Science Based Targets initiative (SBTi) to reduce carbon emissions. It supports the industry’s net-zero goals by providing technology that improves fuel efficiency, reduces emissions, and optimizes operations. More than 40 airlines using SITA’s solutions have collectively saved an estimated 308,000 tons of CO₂ in 2024 alone[1][6][8]. Today, SITA remains a critical e
